This was the best experience I have ever had with a realtor. The level of service is second to none from Troy and his entire team. I have and will continue to recommend Troy to everyone who is currently relocating with my company.
Troy went above and beyond in helping me and my wife with our home purchase. Relocating to Texas was made so much easier due to Troy and his team. Troy, Rebecca, and Cameron made the whole process easier. No issue was too small. Troy was on it immediately and got results. We cannot thank him enough. I have made sure to refer him to every Toyota employee that I can.
Troy earned our trust early in the process which was extremely important. We always knew that he had our best interest in mind. He truly cared about our needs and listened to our feedback.
If you seek a realtor that will go above and beyond to work for you, then Troy is your guy. I never dreamed an agent could be so helpful. I have since referred him to many of my associates who are relocating and all of them are having equally positive experiences.
Troy was available night and day; always responded VERY quickly; was very accommodating to our schedule. I couldn't have asked for any more. I would recommend Troy to anyone looking for a home in the Dallas area.
As I mentioned to Troy, he is so timely to respond and provide updates so his clients do not wonder what is going on. He is very knowledgeable about areas and houses and provided his opinions when I asked. He also came to my final walk-through and closing which I do not think other brokers do. He also gave me a gift with our name on it to make it so personable. I can tell he makes an efforts to improve himself. Overall, it was just a great experience. Thank you Troy.
I have worked with Troy Olson on 3 home purchases/sales and have received nothing but top notch service and support from both him and his team. I would not waste my time dealing with anyone else for any future needs.
Due to my job, I have had to move many times, and they have ALWAYS been stressing; this time, the stress was there, however, even when we decided to build a new house, Troy and his group really went the extra mile when dealing with it, he was truly our eyes while we were hundreds of miles away. Excellent negotiating skills and willingness to mediate between our builder and us. He even helped us with our mortgage company to speed up the process of our loan, he knew who he could talk to when we couldn't get things moving in the right direction. He had us prepared to live temporarily in a house, but the best part of it was that we closed on our home within days of arriving to Texas; by far, this move was the best orchestrated in my life. Thanks again to Troy and his team !!!
Troy Olson was great. He listened to what my daughters and I wanted. He found several options. He gave us the time needed to make the right choice and then he helped negotiate to make the house we wanted - ours. Troy even took us to local model homes so we could see how our new home could be decorated and furnished. Troy helped with references for blinds, painters, and utilities - making these activities completely pain and stress free for someone trying to do from 16 hours away! It was a great experience.
Troy Olsen was very professional and supported my interests with diligence. He was sincere and to the point.
Troy sold me my home when I moved to the area 12 years ago. He was very professional and knew the market / area. There was no question that I would use him on my next purchase. He, once again, exceeded expectations. I worked mostly with Karlee Cleary during the process. She was fantastic. Troy struck gold when he found her! She went out of her way to make sure we had all the needed information and worked way outside normal working hours to provide us with information and documentation. The sellers side was a bit difficult to work with and she handled it like a pro. Troy's entire team provided excellent service and walk me through every process. Can't say enough about the team Troy put together.
Troy Olson is an excellent realtor. His customer service is his key strength. He helped us find and buy our Texas home and later helped us sell it. He spent a lot of time with our family showing us houses. He got to know the family and found ways to relate with my husband and kids. He was always on time, brought snacks and water or took us to Dairy Queen. Once we found a property, he kept the process moving. He knew how to work with a corporate relocation and worked between all parties to make the best possible experience for my family. I would highly recommend him. The team behind him is excellent. They go over and above to answer questions and help collect needed info. I now have experience with other realtors, Troy and his team are heads and shoulders above.
Troy's strengths are: - Accessible 24x7 - Works 24x7 - Honest, forthcoming - Excellent communication skills - Organized - Follow-up skills - Detail oriented - Get things done - Knows what needs to be done - Understands the business - Flexible, open to ideas - Professional We thank him for helping us sell our home and recommend him highly to others!
Troy Olson did a fantastic job selling our house! He was always timely, and professional. Most importantly, he was always available to answer any of my questions during the entire process of the sale. Troy negotiated on our behalf, and advised us when necessary. He truly cared about what was best for my family, and always kept us informed. I couldn't be more pleased with his efforts. I will not hesitate to recommend Troy to others.
Troy went above and beyond to help me out. I never expected a realtor to help me with some of the things he helped me out with. Troy and his team respond to emails/texts/phone calls immediately. I don't think I ever had to wait longer than 5 minutes to get a response from someone from his team.
This was our 5th relocation, and Troy Olson and his staff were the most professional and customer focused team we've ever worked with. We could not be more satisfied and Troy comes with our highest recommendation.
Troy is very knowledgeable about the area we sold our home. He is very professional and ethical regarding real estate practices. He is always available to discuss the sale of your home and provides frequent updates about the progress. His team is also very helpful, especially Karlee, whom we worked with quite a bit. I would highly recommend Troy and his team for your real estate needs.
Troy is a true professional. In fact, having purchased several homes in the past I would have to say he has been our best buyers agent to-date. Troy is a resident expert in the Dallas metro and always acted with our best interests in mind! We felt more than confident in his abilities to find us our new home in TX and he delivered! Despite a huge ask to look at 15+ homes within a very short timeline Troy never backed down from the challenge. Even with our three kids in-tow during showings, they were always welcome and included. Troy was has been a huge professional resource for us as well. Not to be forgotten, Troy’s Frisco-based team were fantastic. Karlee was a huge help as well and we couldn’t have been more pleased with the professionalism and expertise of the Troy Olson Team! We would gladly recommend them to all of our friends and family!
We enjoyed having Troy as our realtor! We had a very short window to sell our home and he was able to do it! Thank you to you and your staff Troy!
We were coming off of another broker who was supposed to be an expert in condominiums in the downtown Dallas area. She had only a handful of showings in 10 months and no offers. We talked to Jim Fite and he recommended Troy. Jim has a strong reputation in the business and is a very well thought of in our condominium building. Troy was very 'hands-on' for this sale, which we really appreciated. From the start he made himself available, coordinated the initial planning, and then was always available to answer questions or handle issues through the entire process. Troy was truly the "Pro From Dover". He jumped right on the project and carried it all the way through to our closing this week. Lyn and I were especially impressed with how he brought the new technology to bear with the 'virtual' staging on the unit. It looked real-time and was just so well done. This is obviously the future of showing a property. If you want your sale done right, to be treated well and get your property sold, get Troy Olson. It's that simple.